---
title: "MCI D45CRTLE (2025) - Recall 25V457000 — NHTSA record 317256 | Is It on Recall"
description: "Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the"
url: https://isitonrecall.com/recall/nhtsa-317256-mci-d45crtle-2025-recall-25v457000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# MCI D45CRTLE (2025) - Recall 25V457000 — NHTSA record 317256

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Jul 8, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: MCI D45CRTLE (2025) - Recall 25V457000
- **Reason**: Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release." Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
- **Classification**: Not supplied
- **Recalling firm**: Motor Coach Industries
- **Quantity**: 321
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 317256

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V457000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: MCI D45CRTLE; model year 2025. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Jul 8, 2025
- **Manufacturer start**: Apr 4, 2025
- **Manufacturer end**: Jun 27, 2025
- **Owner notification**: Aug 6, 2025
- **Record created**: Jul 9, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V457000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Motor Coach Industries records](https://isitonrecall.com/brand/motor-coach-industries/)