---
title: "FORD MUSTANG MACH E (2023) - Recall 25V404000 — NHTSA record 317152 | Is It on Recall"
description: "Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain l"
url: https://isitonrecall.com/recall/nhtsa-317152-ford-mustang-mach-e-2023-recall-25v404000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# FORD MUSTANG MACH E (2023) - Recall 25V404000 — NHTSA record 317152

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Jun 13, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: FORD MUSTANG MACH E (2023) - Recall 25V404000
- **Reason**: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat. The inability to enter or exit the vehicle in an emergency increases the risk of injury.
- **Classification**: Not supplied
- **Recalling firm**: Ford Motor Company
- **Quantity**: 197432
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 317152

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V404000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: FORD MUSTANG MACH E; model year 2023. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Jun 13, 2025
- **Owner notification**: Jul 10, 2025
- **Record created**: Jun 16, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V404000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Ford Motor Company records](https://isitonrecall.com/brand/ford-motor-company/)