---
title: "RAM PROMASTER (2025) - Recall 25V330000 — NHTSA record 309057 | Is It on Recall"
description: "Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera imag"
url: https://isitonrecall.com/recall/nhtsa-309057-ram-promaster-2025-recall-25v330000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# RAM PROMASTER (2025) - Recall 25V330000 — NHTSA record 309057

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date May 21, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: RAM PROMASTER (2025) - Recall 25V330000
- **Reason**: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Chrysler (FCA US, LLC)
- **Quantity**: 235640
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 309057

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V330000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: RAM PROMASTER; model year 2025. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: May 21, 2025
- **Manufacturer start**: Aug 17, 2021
- **Manufacturer end**: May 14, 2025
- **Owner notification**: Jun 12, 2025
- **Record created**: May 21, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V330000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Chrysler (FCA US, LLC) records](https://isitonrecall.com/brand/chrysler-fca-us-llc/)