---
title: "NEW FLYER XCELSIOR (2015) - Recall 25V542000 — NHTSA record 300263 | Is It on Recall"
description: "New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits"
url: https://isitonrecall.com/recall/nhtsa-300263-new-flyer-xcelsior-2015-recall-25v542000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# NEW FLYER XCELSIOR (2015) - Recall 25V542000 — NHTSA record 300263

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Aug 22, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: NEW FLYER XCELSIOR (2015) - Recall 25V542000
- **Reason**: New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release." An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
- **Classification**: Not supplied
- **Recalling firm**: New Flyer of America, Inc.
- **Quantity**: 2354
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 300263

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V542000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: NEW FLYER XCELSIOR; model year 2015. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Aug 22, 2025
- **Owner notification**: Oct 8, 2025
- **Record created**: Aug 25, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V542000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [New Flyer of America, Inc. records](https://isitonrecall.com/brand/new-flyer-of-america-inc/)