---
title: "NISSAN MURANO (2025) - Recall 25V821000 — NHTSA record 299104 | Is It on Recall"
description: "Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle"
url: https://isitonrecall.com/recall/nhtsa-299104-nissan-murano-2025-recall-25v821000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# NISSAN MURANO (2025) - Recall 25V821000 — NHTSA record 299104

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Nov 26, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: NISSAN MURANO (2025) - Recall 25V821000
- **Reason**: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Nissan North America, Inc.
- **Quantity**: 64085
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 299104

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V821000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: NISSAN MURANO; model year 2025. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Nov 26, 2025
- **Manufacturer start**: Nov 7, 2024
- **Manufacturer end**: Aug 5, 2025
- **Owner notification**: Jan 23, 2026
- **Record created**: Dec 2, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V821000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Nissan North America, Inc. records](https://isitonrecall.com/brand/nissan-north-america-inc/)