---
title: "RAM 3500 (2025) - Recall 25V297000 — NHTSA record 297103 | Is It on Recall"
description: "Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5\" cluster and column shifter. A software error may cause the gear"
url: https://isitonrecall.com/recall/nhtsa-297103-ram-3500-2025-recall-25v297000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# RAM 3500 (2025) - Recall 25V297000 — NHTSA record 297103

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date May 8, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: RAM 3500 (2025) - Recall 25V297000
- **Reason**: Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays." An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Chrysler (FCA US, LLC)
- **Quantity**: 778
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 297103

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V297000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: RAM 3500; model year 2025. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: May 8, 2025
- **Owner notification**: May 22, 2025
- **Record created**: May 8, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V297000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Chrysler (FCA US, LLC) records](https://isitonrecall.com/brand/chrysler-fca-us-llc/)