---
title: "GILLIG LOW FLOOR (2013) - Recall 25V868000 — NHTSA record 291933 | Is It on Recall"
description: "Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As"
url: https://isitonrecall.com/recall/nhtsa-291933-gillig-low-floor-2013-recall-25v868000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# GILLIG LOW FLOOR (2013) - Recall 25V868000 — NHTSA record 291933

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Dec 15, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: GILLIG LOW FLOOR (2013) - Recall 25V868000
- **Reason**: Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release." A window that opens during a crash may not properly retain passengers, increasing the risk of injury.
- **Classification**: Not supplied
- **Recalling firm**: Gillig, LLC
- **Quantity**: 6
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 291933

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V868000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: GILLIG LOW FLOOR; model year 2013. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Dec 15, 2025
- **Manufacturer start**: Sep 4, 2013
- **Manufacturer end**: Nov 12, 2013
- **Owner notification**: Jan 16, 2026
- **Record created**: Dec 16, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V868000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Gillig, LLC records](https://isitonrecall.com/brand/gillig-llc/)