---
title: "CHRYSLER PACIFICA PLUG-IN HYBRID (2017) - Recall 24V536000 — NHTSA record 278580 | Is It on Recall"
description: "Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall"
url: https://isitonrecall.com/recall/nhtsa-278580-chrysler-pacifica-plug-in-hybrid-2017-recall-24v536000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# CHRYSLER PACIFICA PLUG-IN HYBRID (2017) - Recall 24V536000 — NHTSA record 278580

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Jul 18, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: CHRYSLER PACIFICA PLUG-IN HYBRID (2017) - Recall 24V536000
- **Reason**: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position. A vehicle fire increases the risk of injury.
- **Classification**: Not supplied
- **Recalling firm**: Chrysler (FCA US, LLC)
- **Quantity**: 15910
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 278580

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V536000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: CHRYSLER PACIFICA PLUG-IN HYBRID; model year 2017. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Jul 18, 2024
- **Owner notification**: Dec 12, 2024
- **Record created**: Jul 18, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V536000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

**Agency advisory: Park outside.** Follow the official notice.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Chrysler (FCA US, LLC) records](https://isitonrecall.com/brand/chrysler-fca-us-llc/)