---
title: "RAM PROMASTER (2022) - Recall 24V436000 — NHTSA record 278118 | Is It on Recall"
description: "Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voy"
url: https://isitonrecall.com/recall/nhtsa-278118-ram-promaster-2022-recall-24v436000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# RAM PROMASTER (2022) - Recall 24V436000 — NHTSA record 278118

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Jun 13, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: RAM PROMASTER (2022) - Recall 24V436000
- **Reason**: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Chrysler (FCA US, LLC)
- **Quantity**: 1033433
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 278118

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V436000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: RAM PROMASTER; model year 2022. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Jun 13, 2024
- **Owner notification**: Jul 9, 2024
- **Record created**: Jun 13, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V436000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Chrysler (FCA US, LLC) records](https://isitonrecall.com/brand/chrysler-fca-us-llc/)