---
title: "VOLKSWAGEN ATLAS CROSS SPORT (2023) - Recall 24V464000 — NHTSA record 271347 | Is It on Recall"
description: "Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection s"
url: https://isitonrecall.com/recall/nhtsa-271347-volkswagen-atlas-cross-sport-2023-recall-24v464000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# VOLKSWAGEN ATLAS CROSS SPORT (2023) - Recall 24V464000 — NHTSA record 271347

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Jun 20, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: VOLKSWAGEN ATLAS CROSS SPORT (2023) - Recall 24V464000
- **Reason**: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied. A deactivated passenger air bag increases the risk of injury during a crash.
- **Classification**: Not supplied
- **Recalling firm**: Volkswagen Group of America, Inc.
- **Quantity**: 271330
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 271347

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V464000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: VOLKSWAGEN ATLAS CROSS SPORT; model year 2023. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Jun 20, 2024
- **Manufacturer start**: Oct 1, 2020
- **Manufacturer end**: Jun 18, 2024
- **Owner notification**: Sep 30, 2024
- **Record created**: Jun 21, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V464000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Volkswagen Group of America, Inc. records](https://isitonrecall.com/brand/volkswagen-group-of-america-inc/)