---
title: "MERCEDES-BENZ GLS 450 (2020) - Recall 24V118000 — NHTSA record 270703 | Is It on Recall"
description: "Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, caus"
url: https://isitonrecall.com/recall/nhtsa-270703-mercedes-benz-gls-450-2020-recall-24v118000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# MERCEDES-BENZ GLS 450 (2020) - Recall 24V118000 — NHTSA record 270703

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Feb 16, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: MERCEDES-BENZ GLS 450 (2020) - Recall 24V118000
- **Reason**: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall. An engine stall increases the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Mercedes-Benz USA, LLC
- **Quantity**: 105071
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 270703

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V118000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: MERCEDES-BENZ GLS 450; model year 2020. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Feb 16, 2024
- **Owner notification**: Mar 29, 2024
- **Record created**: Feb 20, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V118000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Mercedes-Benz USA, LLC records](https://isitonrecall.com/brand/mercedes-benz-usa-llc/)