---
title: "MACK MD (ELECTRIC) (2024) - Recall 24V399000 — NHTSA record 270125 | Is It on Recall"
description: "Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down,"
url: https://isitonrecall.com/recall/nhtsa-270125-mack-md-electric-2024-recall-24v399000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# MACK MD (ELECTRIC) (2024) - Recall 24V399000 — NHTSA record 270125

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Jun 4, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: MACK MD (ELECTRIC) (2024) - Recall 24V399000
- **Reason**: Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power. A sudden loss of steering control and drive power increases the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Mack Trucks, Inc.
- **Quantity**: 24
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 270125

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V399000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: MACK MD (ELECTRIC); model year 2024. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Jun 4, 2024
- **Owner notification**: Jul 10, 2024
- **Record created**: Jun 4, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V399000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

**Agency advisory: Do not drive.** Follow the official notice.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Mack Trucks, Inc. records](https://isitonrecall.com/brand/mack-trucks-inc/)