---
title: "MERCEDES-BENZ SPRINTER 2500 (2023) - Recall 24V225000 — NHTSA record 269977 | Is It on Recall"
description: "Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can resu"
url: https://isitonrecall.com/recall/nhtsa-269977-mercedes-benz-sprinter-2500-2023-recall-24v225000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# MERCEDES-BENZ SPRINTER 2500 (2023) - Recall 24V225000 — NHTSA record 269977

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Mar 24, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: MERCEDES-BENZ SPRINTER 2500 (2023) - Recall 24V225000
- **Reason**: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power. An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Daimler Vans USA, LLC
- **Quantity**: 99
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 269977

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V225000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: MERCEDES-BENZ SPRINTER 2500; model year 2023. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Mar 24, 2024
- **Owner notification**: May 3, 2024
- **Record created**: Mar 25, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V225000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Daimler Vans USA, LLC records](https://isitonrecall.com/brand/daimler-vans-usa-llc/)