---
title: "GEM E2 (2025) - Recall 24V971000 — NHTSA record 269707 | Is It on Recall"
description: "GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been impr"
url: https://isitonrecall.com/recall/nhtsa-269707-gem-e2-2025-recall-24v971000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# GEM E2 (2025) - Recall 24V971000 — NHTSA record 269707

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Dec 26, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: GEM E2 (2025) - Recall 24V971000
- **Reason**: GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel. Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: GEM WAEV LLC
- **Quantity**: 243
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 269707

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V971000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: GEM E2; model year 2025. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Dec 26, 2024
- **Owner notification**: Jan 31, 2025
- **Record created**: Dec 26, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V971000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [GEM WAEV LLC records](https://isitonrecall.com/brand/gem-waev-llc/)