---
title: "KEYSTONE ARCADIA (2025) - Recall 24V899000 — NHTSA record 269639 | Is It on Recall"
description: "Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been imp"
url: https://isitonrecall.com/recall/nhtsa-269639-keystone-arcadia-2025-recall-24v899000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# KEYSTONE ARCADIA (2025) - Recall 24V899000 — NHTSA record 269639

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Nov 27, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: KEYSTONE ARCADIA (2025) - Recall 24V899000
- **Reason**: Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened. The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Keystone RV Company
- **Quantity**: 303
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 269639

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V899000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: KEYSTONE ARCADIA; model year 2025. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Nov 27, 2024
- **Manufacturer start**: Oct 15, 2024
- **Manufacturer end**: Oct 17, 2024
- **Owner notification**: Dec 10, 2024
- **Record created**: Dec 2, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V899000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Keystone RV Company records](https://isitonrecall.com/brand/keystone-rv-company/)