---
title: "RAM PROMASTER BEV (2024) - Recall 24V715000 — NHTSA record 263320 | Is It on Recall"
description: "Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA)"
url: https://isitonrecall.com/recall/nhtsa-263320-ram-promaster-bev-2024-recall-24v715000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# RAM PROMASTER BEV (2024) - Recall 24V715000 — NHTSA record 263320

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Sep 26, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: RAM PROMASTER BEV (2024) - Recall 24V715000
- **Reason**: Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power. A loss of drive power can increase the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Chrysler (FCA US, LLC)
- **Quantity**: 336
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 263320

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V715000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: RAM PROMASTER BEV; model year 2024. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Sep 26, 2024
- **Owner notification**: Oct 31, 2024
- **Record created**: Sep 27, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V715000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Chrysler (FCA US, LLC) records](https://isitonrecall.com/brand/chrysler-fca-us-llc/)