---
title: "MERCEDES-BENZ EQS SUV 450+ (2024) - Recall 24V372000 — NHTSA record 259030 | Is It on Recall"
description: "Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC,"
url: https://isitonrecall.com/recall/nhtsa-259030-mercedes-benz-eqs-suv-450-2024-recall-24v372000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# MERCEDES-BENZ EQS SUV 450+ (2024) - Recall 24V372000 — NHTSA record 259030

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date May 28, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: MERCEDES-BENZ EQS SUV 450+ (2024) - Recall 24V372000
- **Reason**: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power. A sudden loss of drive power increases the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Mercedes-Benz USA, LLC
- **Quantity**: 14912
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 259030

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V372000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: MERCEDES-BENZ EQS SUV 450+; model year 2024. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: May 28, 2024
- **Manufacturer start**: Feb 1, 2023
- **Manufacturer end**: May 11, 2024
- **Owner notification**: Jul 5, 2024
- **Record created**: May 28, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V372000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Mercedes-Benz USA, LLC records](https://isitonrecall.com/brand/mercedes-benz-usa-llc/)