---
title: "POLESTAR POLESTAR 2 (2022) - Recall 24V477000 — NHTSA record 258381 | Is It on Recall"
description: "Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview"
url: https://isitonrecall.com/recall/nhtsa-258381-polestar-polestar-2-2022-recall-24v477000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# POLESTAR POLESTAR 2 (2022) - Recall 24V477000 — NHTSA record 258381

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Jun 26, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: POLESTAR POLESTAR 2 (2022) - Recall 24V477000
- **Reason**: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Polestar Automotive USA, Inc.
- **Quantity**: 25825
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 258381

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V477000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: POLESTAR POLESTAR 2; model year 2022. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Jun 26, 2024
- **Manufacturer start**: Jul 9, 2020
- **Manufacturer end**: Jan 19, 2024
- **Owner notification**: Aug 9, 2024
- **Record created**: Jun 27, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V477000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Polestar Automotive USA, Inc. records](https://isitonrecall.com/brand/polestar-automotive-usa-inc/)