---
title: "CUSTOM FIRE SPARTAN METROSTAR RT (2023) - Recall 23V316000 — NHTSA record 254800 | Is It on Recall"
description: "Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmissi"
url: https://isitonrecall.com/recall/nhtsa-254800-custom-fire-spartan-metrostar-rt-2023-recall-23v316000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# CUSTOM FIRE SPARTAN METROSTAR RT (2023) - Recall 23V316000 — NHTSA record 254800

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date May 4, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: CUSTOM FIRE SPARTAN METROSTAR RT (2023) - Recall 23V316000
- **Reason**: Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump. Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.
- **Classification**: Not supplied
- **Recalling firm**: Custom Fire Apparatus, Inc.
- **Quantity**: 2
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 254800

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V316000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: CUSTOM FIRE SPARTAN METROSTAR RT; model year 2023. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: May 4, 2023
- **Owner notification**: May 31, 2023
- **Record created**: May 4, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V316000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Custom Fire Apparatus, Inc. records](https://isitonrecall.com/brand/custom-fire-apparatus-inc/)