---
title: "AUDI Q7 (2020) - Recall 23V212000 — NHTSA record 254752 | Is It on Recall"
description: "Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating elemen"
url: https://isitonrecall.com/recall/nhtsa-254752-audi-q7-2020-recall-23v212000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# AUDI Q7 (2020) - Recall 23V212000 — NHTSA record 254752

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Mar 29, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: AUDI Q7 (2020) - Recall 23V212000
- **Reason**: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat. An overheated heating element can increase the risk of a fire.
- **Classification**: Not supplied
- **Recalling firm**: Volkswagen Group of America, Inc.
- **Quantity**: 19
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 254752

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V212000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: AUDI Q7; model year 2020. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Mar 29, 2023
- **Owner notification**: May 10, 2023
- **Record created**: Mar 30, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V212000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Volkswagen Group of America, Inc. records](https://isitonrecall.com/brand/volkswagen-group-of-america-inc/)