---
title: "FORD EXPLORER (2021) - Recall 23V305000 — NHTSA record 252946 | Is It on Recall"
description: "Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS)"
url: https://isitonrecall.com/recall/nhtsa-252946-ford-explorer-2021-recall-23v305000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# FORD EXPLORER (2021) - Recall 23V305000 — NHTSA record 252946

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Apr 28, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: FORD EXPLORER (2021) - Recall 23V305000
- **Reason**: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- **Classification**: Not supplied
- **Recalling firm**: Ford Motor Company
- **Quantity**: 523
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 252946

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V305000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: FORD EXPLORER; model year 2021. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Apr 28, 2023
- **Owner notification**: Jul 27, 2023
- **Record created**: Apr 28, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V305000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Ford Motor Company records](https://isitonrecall.com/brand/ford-motor-company/)