---
title: "THOMAS BUILT BUSES SAF-T-LINER C2 (2020) - Recall 23V670000 — NHTSA record 251409 | Is It on Recall"
description: "Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door ma"
url: https://isitonrecall.com/recall/nhtsa-251409-thomas-built-buses-saf-t-liner-c2-2020-recall-23v670000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# THOMAS BUILT BUSES SAF-T-LINER C2 (2020) - Recall 23V670000 — NHTSA record 251409

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Oct 3, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: THOMAS BUILT BUSES SAF-T-LINER C2 (2020) - Recall 23V670000
- **Reason**: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly. An emergency exit door opening unexpectedly can increase the risk of an injury.
- **Classification**: Not supplied
- **Recalling firm**: Daimler Trucks North America, LLC
- **Quantity**: 173
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 251409

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V670000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: THOMAS BUILT BUSES SAF-T-LINER C2; model year 2020. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Oct 3, 2023
- **Owner notification**: Dec 1, 2023
- **Record created**: Oct 4, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V670000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Daimler Trucks North America, LLC records](https://isitonrecall.com/brand/daimler-trucks-north-america-llc/)