---
title: "AUDI E-TRON (2019) - Recall 23V867000 — NHTSA record 249867 | Is It on Recall"
description: "Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage bat"
url: https://isitonrecall.com/recall/nhtsa-249867-audi-e-tron-2019-recall-23v867000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# AUDI E-TRON (2019) - Recall 23V867000 — NHTSA record 249867

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Dec 20, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: AUDI E-TRON (2019) - Recall 23V867000
- **Reason**: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat. A high-voltage battery that overheats increases the risk of a fire.
- **Classification**: Not supplied
- **Recalling firm**: Volkswagen Group of America, Inc.
- **Quantity**: 26866
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 249867

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V867000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: AUDI E-TRON; model year 2019. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Dec 20, 2023
- **Owner notification**: Apr 2, 2025
- **Record created**: Dec 21, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V867000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Volkswagen Group of America, Inc. records](https://isitonrecall.com/brand/volkswagen-group-of-america-inc/)