---
title: "VOLVO BUS 9700 (2023) - Recall 23V667000 — NHTSA record 249515 | Is It on Recall"
description: "Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction"
url: https://isitonrecall.com/recall/nhtsa-249515-volvo-bus-9700-2023-recall-23v667000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# VOLVO BUS 9700 (2023) - Recall 23V667000 — NHTSA record 249515

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Oct 3, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: VOLVO BUS 9700 (2023) - Recall 23V667000
- **Reason**: Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release." Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
- **Classification**: Not supplied
- **Recalling firm**: Volvo Bus Corporation
- **Quantity**: 19
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 249515

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V667000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: VOLVO BUS 9700; model year 2023. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Oct 3, 2023
- **Owner notification**: Feb 1, 2024
- **Record created**: Oct 4, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-85.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V667000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Volvo Bus Corporation records](https://isitonrecall.com/brand/volvo-bus-corporation/)