---
title: "PROTERRA ZX5 (2021) - Recall 23V697000 — NHTSA record 248109 | Is It on Recall"
description: "Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' Z"
url: https://isitonrecall.com/recall/nhtsa-248109-proterra-zx5-2021-recall-23v697000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# PROTERRA ZX5 (2021) - Recall 23V697000 — NHTSA record 248109

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Oct 17, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: PROTERRA ZX5 (2021) - Recall 23V697000
- **Reason**: Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power. A loss of power steering and/or drive power increases the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Proterra Operating Company, Inc.
- **Quantity**: 238
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 248109

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V697000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: PROTERRA ZX5; model year 2021. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Oct 17, 2023
- **Owner notification**: Dec 16, 2024
- **Record created**: Oct 18, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V697000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Proterra Operating Company, Inc. records](https://isitonrecall.com/brand/proterra-operating-company-inc/)