---
title: "MERCEDES-BENZ AMG EQE (2023) - Recall 23V555000 — NHTSA record 247448 | Is It on Recall"
description: "Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and"
url: https://isitonrecall.com/recall/nhtsa-247448-mercedes-benz-amg-eqe-2023-recall-23v555000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# MERCEDES-BENZ AMG EQE (2023) - Recall 23V555000 — NHTSA record 247448

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Aug 4, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: MERCEDES-BENZ AMG EQE (2023) - Recall 23V555000
- **Reason**: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment. In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
- **Classification**: Not supplied
- **Recalling firm**: Mercedes-Benz USA, LLC
- **Quantity**: 10
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 247448

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V555000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: MERCEDES-BENZ AMG EQE; model year 2023. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Aug 4, 2023
- **Owner notification**: Sep 1, 2023
- **Record created**: Aug 7, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V555000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Mercedes-Benz USA, LLC records](https://isitonrecall.com/brand/mercedes-benz-usa-llc/)