---
title: "VOLVO BUS 9700 (2013) - Recall 23V890000 — NHTSA record 246372 | Is It on Recall"
description: "Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright eno"
url: https://isitonrecall.com/recall/nhtsa-246372-volvo-bus-9700-2013-recall-23v890000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# VOLVO BUS 9700 (2013) - Recall 23V890000 — NHTSA record 246372

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Dec 22, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: VOLVO BUS 9700 (2013) - Recall 23V890000
- **Reason**: Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems." Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
- **Classification**: Not supplied
- **Recalling firm**: Volvo Bus Corporation
- **Quantity**: 193
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 246372

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V890000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: VOLVO BUS 9700; model year 2013. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Dec 22, 2023
- **Owner notification**: Sep 16, 2024
- **Record created**: Dec 26, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V890000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Volvo Bus Corporation records](https://isitonrecall.com/brand/volvo-bus-corporation/)