---
title: "MACK PINNACLE (PI/PN) (2024) - Recall 23V899000 — NHTSA record 244322 | Is It on Recall"
description: "Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly wit"
url: https://isitonrecall.com/recall/nhtsa-244322-mack-pinnacle-pi-pn-2024-recall-23v899000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# MACK PINNACLE (PI/PN) (2024) - Recall 23V899000 — NHTSA record 244322

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Dec 26, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: MACK PINNACLE (PI/PN) (2024) - Recall 23V899000
- **Reason**: Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control. A loss of steering control increases the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Mack Trucks, Inc.
- **Quantity**: 284
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 244322

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V899000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: MACK PINNACLE (PI/PN); model year 2024. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Dec 26, 2023
- **Owner notification**: Feb 9, 2024
- **Record created**: Dec 27, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V899000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Mack Trucks, Inc. records](https://isitonrecall.com/brand/mack-trucks-inc/)