---
title: "FORD MUSTANG MACH E (2021) - Recall 23V687000 — NHTSA record 242459 | Is It on Recall"
description: "Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contacto"
url: https://isitonrecall.com/recall/nhtsa-242459-ford-mustang-mach-e-2021-recall-23v687000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# FORD MUSTANG MACH E (2021) - Recall 23V687000 — NHTSA record 242459

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Oct 13, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: FORD MUSTANG MACH E (2021) - Recall 23V687000
- **Reason**: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat. An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Ford Motor Company
- **Quantity**: 34762
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 242459

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V687000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: FORD MUSTANG MACH E; model year 2021. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Oct 13, 2023
- **Owner notification**: Dec 29, 2023
- **Record created**: Oct 13, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V687000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Ford Motor Company records](https://isitonrecall.com/brand/ford-motor-company/)