---
title: "NEW FLYER XE35 (2023) - Recall 23V897000 — NHTSA record 242445 | Is It on Recall"
description: "New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintend"
url: https://isitonrecall.com/recall/nhtsa-242445-new-flyer-xe35-2023-recall-23v897000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# NEW FLYER XE35 (2023) - Recall 23V897000 — NHTSA record 242445

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Dec 22, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: NEW FLYER XE35 (2023) - Recall 23V897000
- **Reason**: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions. Unintended acceleration can increase the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: New Flyer of America, Inc.
- **Quantity**: 246
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 242445

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V897000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: NEW FLYER XE35; model year 2023. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Dec 22, 2023
- **Owner notification**: Feb 13, 2024
- **Record created**: Dec 27, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

New Flyer will update the vehicle software, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-023.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V897000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [New Flyer of America, Inc. records](https://isitonrecall.com/brand/new-flyer-of-america-inc/)