---
title: "FREIGHTLINER SPRINTER 3500 (2019) - Recall 23V204000 — NHTSA record 236814 | Is It on Recall"
description: "Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fai"
url: https://isitonrecall.com/recall/nhtsa-236814-freightliner-sprinter-3500-2019-recall-23v204000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# FREIGHTLINER SPRINTER 3500 (2019) - Recall 23V204000 — NHTSA record 236814

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Mar 24, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: FREIGHTLINER SPRINTER 3500 (2019) - Recall 23V204000
- **Reason**: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started. A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Daimler Vans USA, LLC
- **Quantity**: 6857
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 236814

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V204000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: FREIGHTLINER SPRINTER 3500; model year 2019. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Mar 24, 2023
- **Owner notification**: May 5, 2023
- **Record created**: Mar 26, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V204000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Daimler Vans USA, LLC records](https://isitonrecall.com/brand/daimler-vans-usa-llc/)