---
title: "VOLVO XC90 (2023) - Recall 23V188000 — NHTSA record 236797 | Is It on Recall"
description: "Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected"
url: https://isitonrecall.com/recall/nhtsa-236797-volvo-xc90-2023-recall-23v188000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# VOLVO XC90 (2023) - Recall 23V188000 — NHTSA record 236797

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Mar 22, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: VOLVO XC90 (2023) - Recall 23V188000
- **Reason**: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM). The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
- **Classification**: Not supplied
- **Recalling firm**: Volvo Car USA, LLC
- **Quantity**: 393
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 236797

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V188000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: VOLVO XC90; model year 2023. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Mar 22, 2023
- **Owner notification**: Apr 21, 2023
- **Record created**: Mar 22, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V188000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Volvo Car USA, LLC records](https://isitonrecall.com/brand/volvo-car-usa-llc/)