---
title: "COLLINS DE (2017) - Recall 22V699000 — NHTSA record 209027 | Is It on Recall"
description: "Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label m"
url: https://isitonrecall.com/recall/nhtsa-209027-collins-de-2017-recall-22v699000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# COLLINS DE (2017) - Recall 22V699000 — NHTSA record 209027

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Sep 19, 2022. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: COLLINS DE (2017) - Recall 22V699000
- **Reason**: Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release." In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
- **Classification**: Not supplied
- **Recalling firm**: Collins Bus Corporation
- **Quantity**: 3514
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 209027

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=22V699000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: COLLINS DE; model year 2017. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Sep 19, 2022
- **Owner notification**: Nov 21, 2022
- **Record created**: Sep 20, 2022

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=22V699000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Collins Bus Corporation records](https://isitonrecall.com/brand/collins-bus-corporation/)