---
title: "FREIGHTLINER SPRINTER 2500 (2019) - Recall 21V972000 — NHTSA record 197090 | Is It on Recall"
description: "Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system"
url: https://isitonrecall.com/recall/nhtsa-197090-freightliner-sprinter-2500-2019-recall-21v972000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# FREIGHTLINER SPRINTER 2500 (2019) - Recall 21V972000 — NHTSA record 197090

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Dec 15, 2021. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: FREIGHTLINER SPRINTER 2500 (2019) - Recall 21V972000
- **Reason**: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied. Unintentional vehicle movement can increase the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Daimler Vans USA, LLC
- **Quantity**: 48400
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 197090

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=21V972000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: FREIGHTLINER SPRINTER 2500; model year 2019. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Dec 15, 2021
- **Owner notification**: Feb 11, 2022
- **Record created**: Dec 16, 2021

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=21V972000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Daimler Vans USA, LLC records](https://isitonrecall.com/brand/daimler-vans-usa-llc/)