---
title: "MERCEDES-BENZ SPRINTER 2500 (2021) - Recall 21V934000 — NHTSA record 197060 | Is It on Recall"
description: "Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened."
url: https://isitonrecall.com/recall/nhtsa-197060-mercedes-benz-sprinter-2500-2021-recall-21v934000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# MERCEDES-BENZ SPRINTER 2500 (2021) - Recall 21V934000 — NHTSA record 197060

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Dec 1, 2021. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: MERCEDES-BENZ SPRINTER 2500 (2021) - Recall 21V934000
- **Reason**: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened. Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Daimler Vans USA, LLC
- **Quantity**: 30
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 197060

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=21V934000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: MERCEDES-BENZ SPRINTER 2500; model year 2021. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Dec 1, 2021
- **Owner notification**: Feb 11, 2022
- **Record created**: Dec 2, 2021

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=21V934000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Daimler Vans USA, LLC records](https://isitonrecall.com/brand/daimler-vans-usa-llc/)