---
title: "MERCEDES-BENZ EQS 580 (2022) - Recall 21V931000 — NHTSA record 161729 | Is It on Recall"
description: "Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account."
url: https://isitonrecall.com/recall/nhtsa-161729-mercedes-benz-eqs-580-2022-recall-21v931000/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / NHTSA

# MERCEDES-BENZ EQS 580 (2022) - Recall 21V931000 — NHTSA record 161729

Published notice; closure not supplied

A campaign record does not say whether this individual vehicle has received the remedy. Check the VIN with NHTSA or the manufacturer.

Source date Nov 29, 2021. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: MERCEDES-BENZ EQS 580 (2022) - Recall 21V931000
- **Reason**: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver. Driver distraction can increase the risk of a crash.
- **Classification**: Not supplied
- **Recalling firm**: Mercedes-Benz USA, LLC
- **Quantity**: 227
- **Agency-reported status**: Published safety recall
- **Source record identifier**: 161729

[Open the official record](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=21V931000)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Product applicability: MERCEDES-BENZ EQS 580; model year 2022. Check the model identifiers and, for a vehicle, the VIN on the official recall site. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Report received**: Nov 29, 2021
- **Owner notification**: Jan 25, 2022
- **Record created**: Nov 30, 2021

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

[Read the current instructions](https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=21V931000)

Use [NHTSA's VIN check](https://www.nhtsa.gov/recalls) to check an individual vehicle and its remedy status.

## Related records

[Vehicles records](https://isitonrecall.com/product/cars/) [Vehicles and equipment records](https://isitonrecall.com/category/vehicles/) [Mercedes-Benz USA, LLC records](https://isitonrecall.com/brand/mercedes-benz-usa-llc/)