---
title: "A820 myPTM Software Application associated with Medtronic SynchroMed Pump and... — FDA record Z-1506-2025 | Is It on Recall"
description: "Product complaints were received describing the A820 myPTM app taking longer than expected for patients to interact with their implantable pump."
url: https://isitonrecall.com/recall/fda-device-z-1506-2025-a820-myptm-software-application-associated-with-medtronic-synchromed-pump-and-infusion-system/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / FDA device enforcement

# A820 myPTM Software Application associated with Medtronic SynchroMed Pump and Infusion System. — FDA record Z-1506-2025

Reported ongoing

Status as reported in the agency record. FDA warns that enforcement status may not track the current recall lifecycle; check the current official notice.

Source date Jan 9, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: A820 myPTM Software Application associated with Medtronic SynchroMed Pump and Infusion System.
- **Reason**: Product complaints were received describing the A820 myPTM app taking longer than expected for patients to interact with their implantable pump.
- **Classification**: Class II
- **Recalling firm**: Medtronic Neuromodulation
- **Quantity**: 4365 units
- **Agency-reported status**: Ongoing
- **Source record identifier**: Z-1506-2025

[Open the official record](https://api.fda.gov/device/enforcement.json?search=recall_number%3A%22Z-1506-2025%22)

[What the recall classes mean](https://isitonrecall.com/guides/recall-classes/). Classification is an agency assessment, not individual medical advice.

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | version v.2x, UDI/DI 00763000632793 |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Worldwide distribution - US Nationwide and the countries of Austria, Belgium, Canary Islands, Czech Republic, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Puerto Rico, Spain, Sweden, Switzerland, United Kingdom.

States below are derived from the distribution text, including nationwide wording. They are not inferred from the firm's address.

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## Dates in the source

- **Report date**: Apr 9, 2025
- **Recall initiation date**: Jan 9, 2025
- **Center classification date**: Apr 1, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Read the official notice for the action that applies to your exact product.

[Read the current instructions](https://api.fda.gov/device/enforcement.json?search=recall_number%3A%22Z-1506-2025%22)

## Related records

[Medical devices records](https://isitonrecall.com/category/medical-devices/) [Medtronic Neuromodulation records](https://isitonrecall.com/brand/medtronic-neuromodulation/)
