---
title: "BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury o... — CPSC recall 26647 | Is It on Recall"
description: "The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards."
url: https://isitonrecall.com/recall/cpsc-26647-benq-america-recalls-gv31-portable-projectors-due-to-risk-of-serious-injury-or-death-from-fire-and-b/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards — CPSC recall 26647

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Jul 30, 2026. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector's gray base.
- **Reason**: The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
- **Classification**: Not supplied
- **Recalling firm**: BenQ America Corp., of Costa Mesa, California
- **Quantity**: About 1,249 (In addition, about 240 were sold in Canada)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 26647

[Open the official record](https://www.cpsc.gov/Recalls/2026/BenQ-America-Recalls-GV31-Portable-Projectors-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-and-Burn-Hazards)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Jul 31, 2026

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

[Read the current instructions](https://www.cpsc.gov/Recalls/2026/BenQ-America-Recalls-GV31-Portable-Projectors-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-and-Burn-Hazards)

### Contact in the notice

BenQ toll-free at 866-600-2367 from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, email GV31recall@benq.com, or online https://www.benq.com/en-us/support/gv31recall.html or www.benq.com, and click on "Recalls" at the top of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [BenQ America Corp., of Costa Mesa, California records](https://isitonrecall.com/brand/benq-america-corp-of-costa-mesa-california/)