---
title: "Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious... — CPSC recall 26283 | Is It on Recall"
description: "The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury"
url: https://isitonrecall.com/recall/cpsc-26283-dupray-usa-recalls-neat-steam-cleaners-due-to-risk-of-burn-hazards-or-serious-injury/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury — CPSC recall 26283

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Feb 26, 2026. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.
- **Reason**: The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.
- **Classification**: Not supplied
- **Recalling firm**: Dupray USA LLC, of Newark, Delaware
- **Quantity**: About 651,145 (In addition, about 96,530 were sold in Canada)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 26283

[Open the official record](https://www.cpsc.gov/Recalls/2026/Dupray-USA-Recalls-Neat-Steam-Cleaners-Due-to-Risk-of-Burn-Hazards-or-Serious-Injury)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Feb 27, 2026

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.

[Read the current instructions](https://www.cpsc.gov/Recalls/2026/Dupray-USA-Recalls-Neat-Steam-Cleaners-Due-to-Risk-of-Burn-Hazards-or-Serious-Injury)

### Contact in the notice

Dupray USA toll-free at 800 881-8482 from 7 a.m. to 6 p.m. ET Monday through Friday, recall@dupray.com or online at www.dupray.com/recall, or go to www.dupray.com and click on the "Neat™ Steam Cleaner Recall" banner at the top of the page.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Dupray USA LLC, of Newark, Delaware records](https://isitonrecall.com/brand/dupray-usa-llc-of-newark-delaware/)