---
title: "Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Ha... — CPSC recall 26236 | Is It on Recall"
description: "The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children."
url: https://isitonrecall.com/recall/cpsc-26236-gazelle-usa-recalls-urban-arrow-familynext-pro-cargo-e-bikes-due-to-injury-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard — CPSC recall 26236

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Jan 29, 2026. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.
- **Reason**: The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
- **Classification**: Not supplied
- **Recalling firm**: Gazelle USA, LLC, of Santa Cruz, California
- **Quantity**: About 320
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 26236

[Open the official record](https://www.cpsc.gov/Recalls/2026/Gazelle-USA-Recalls-Urban-Arrow-FamilyNext-Pro-Cargo-E-Bikes-Due-to-Injury-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Jan 29, 2026

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.

[Read the current instructions](https://www.cpsc.gov/Recalls/2026/Gazelle-USA-Recalls-Urban-Arrow-FamilyNext-Pro-Cargo-E-Bikes-Due-to-Injury-Hazard)

### Contact in the notice

Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. Monday through Friday, email at service.na@urbanarrow.com or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/ and click on "Product Recalls" at the bottom of the page for more information.

## Related records

[Bicycles records](https://isitonrecall.com/product/bicycles/) [Sports and outdoors records](https://isitonrecall.com/category/sports-and-outdoors/) [Gazelle USA, LLC, of Santa Cruz, California records](https://isitonrecall.com/brand/gazelle-usa-llc-of-santa-cruz-california/)