---
title: "Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails D... — CPSC recall 25436 | Is It on Recall"
description: "The LED module can overheat, causing it to melt, posing a fire hazard."
url: https://isitonrecall.com/recall/cpsc-25436-viewrail-recalls-electronic-led-modules-used-with-floating-stairs-and-rails-due-to-fire-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire Hazard — CPSC recall 25436

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Aug 14, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves an electronic module for LEDs used to control lighting with floating stairs and rails. The module is located inside the metal stringer tube on the back of the stairs. The module is rectangular and white in color with model number "E2-WR" located on the front. The modules are accessories that came with the floating stairs and/or rails with LED lighting when requested by consumers.
- **Reason**: The LED module can overheat, causing it to melt, posing a fire hazard.
- **Classification**: Not supplied
- **Recalling firm**: Viewrail, of Goshen, Indiana
- **Quantity**: About 2,720
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 25436

[Open the official record](https://www.cpsc.gov/Recalls/2025/Viewrail-Recalls-Electronic-LED-Modules-used-with-Floating-Stairs-and-Rails-Due-to-Fire-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Aug 14, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.

[Read the current instructions](https://www.cpsc.gov/Recalls/2025/Viewrail-Recalls-Electronic-LED-Modules-used-with-Floating-Stairs-and-Rails-Due-to-Fire-Hazard)

### Contact in the notice

Viewrail toll-free at (888) 500-2151 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at info@viewrail.com, or online at https://www.viewrail.com/recall or https://www.viewrail.com/support and click on "Product Recalls" at the bottom of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Viewrail, of Goshen, Indiana records](https://isitonrecall.com/brand/viewrail-of-goshen-indiana/)