---
title: "Rinnai America Recalls Boilers Due to Carbon Monoxide (CO) Poisoning Hazard — CPSC recall 25313 | Is It on Recall"
description: "The boiler door can fail to seal properly due to incorrect screws, allowing carbon monoxide (CO) gases to escape, posing a carbon monoxide poisoning hazard."
url: https://isitonrecall.com/recall/cpsc-25313-rinnai-america-recalls-boilers-due-to-carbon-monoxide-co-poisoning-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Rinnai America Recalls Boilers Due to Carbon Monoxide (CO) Poisoning Hazard — CPSC recall 25313

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Jun 5, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves Rinnai-brand i-Series Plus residential wall-mounted gas boilers with model numbers IP175S, IP199S, IP175199C and IP199199C. The top white label on the side of the boiler states MADE IN JAPAN and has the model numbers followed by a reference code in parenthesis, TYPE OF GAS NATURAL GAS and SERIAL NO. followed by letters and numbers. The boilers are rectangular and metal and have the name Rinnai printed in black near the top and a temperature display/keypad near the bottom of the front of the boiler.
- **Reason**: The boiler door can fail to seal properly due to incorrect screws, allowing carbon monoxide (CO) gases to escape, posing a carbon monoxide poisoning hazard.
- **Classification**: Not supplied
- **Recalling firm**: Rinnai America Corporation, of Peachtree City, Georgia
- **Quantity**: About 2,030 (In addition, 249 were sold in Canada)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 25313

[Open the official record](https://www.cpsc.gov/Recalls/2025/Rinnai-America-Recalls-Boilers-Due-to-Carbon-Monoxide-CO-Poisoning-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Jun 5, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled boilers and contact Rinnai to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.

[Read the current instructions](https://www.cpsc.gov/Recalls/2025/Rinnai-America-Recalls-Boilers-Due-to-Carbon-Monoxide-CO-Poisoning-Hazard)

### Contact in the notice

Rinnai America Corporation toll-free at 800-621-9419 from 8 a.m. to 8 p.m. ET Monday through Friday, email at recall@rinnai.us, or online at https://www.rinnai.us/support/recalls or at https://www.rinnai.us and click on "Recall" at the bottom of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Rinnai America Corporation, of Peachtree City, Georgia records](https://isitonrecall.com/brand/rinnai-america-corporation-of-peachtree-city-georgia/)
