---
title: "AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Inju... — CPSC recall 25212 | Is It on Recall"
description: "The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers."
url: https://isitonrecall.com/recall/cpsc-25212-amesburytruth-recalls-ashland-casement-window-hinge-tracks-due-to-impact-injury-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard — CPSC recall 25212

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Apr 3, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.
- **Reason**: The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.
- **Classification**: Not supplied
- **Recalling firm**: Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas
- **Quantity**: About 200,000
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 25212

[Open the official record](https://www.cpsc.gov/Recalls/2025/AmesburyTruth-Recalls-Ashland-Casement-Window-Hinge-Tracks-Due-to-Impact-Injury-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Apr 3, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect.

[Read the current instructions](https://www.cpsc.gov/Recalls/2025/AmesburyTruth-Recalls-Ashland-Casement-Window-Hinge-Tracks-Due-to-Impact-Injury-Hazard)

### Contact in the notice

AmesburyTruth toll-free at 844-329-9697 from 8 a.m. to 5 p.m. CT Monday through Friday, by email at HingeTrackRecall@AmesburyTruth.com, or online at www.amesburytruth.com/recall or www.amesburytruth.com and click on "Recalls" located on the tool bar at the top of the home webpage for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas records](https://isitonrecall.com/brand/amesbury-industries-inc-d-b-a-amesburytruth-of-houston-texas/)