---
title: "Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to... — CPSC recall 25109 | Is It on Recall"
description: "The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider."
url: https://isitonrecall.com/recall/cpsc-25109-johnson-health-tech-north-america-recalls-matrix-brand-training-cycles-due-to-fall-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard — CPSC recall 25109

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Jan 30, 2025. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001
- **Reason**: The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.
- **Classification**: Not supplied
- **Recalling firm**: Johnson Health Tech North America Inc. ("JHTNA"), of Cottage Grove, Wisconsin
- **Quantity**: About 12,885 (In addition, about 140 were sold in Canada)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 25109

[Open the official record](https://www.cpsc.gov/Recalls/2025/Johnson-Health-Tech-North-America-Recalls-Matrix-Brand-Training-Cycles-Due-to-Fall-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Jan 30, 2025

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.

[Read the current instructions](https://www.cpsc.gov/Recalls/2025/Johnson-Health-Tech-North-America-Recalls-Matrix-Brand-Training-Cycles-Due-to-Fall-Hazard)

### Contact in the notice

Johnson Health Tech North America Inc. ("JHTNA") toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at cxrecall@matrixfitness.com or online at https://www.matrixfitness.com/us/eng/recalls, or go to www.matrixfitness.com and click on "Recalls" for more information. The firm is contacting all known purchasers directly.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Johnson Health Tech North America Inc. ("JHTNA"), of Cottage Grove, Wisconsin records](https://isitonrecall.com/brand/johnson-health-tech-north-america-inc-jhtna-of-cottage-grove-wisconsin/)