---
title: "NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard — CPSC recall 25058 | Is It on Recall"
description: "The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch f"
url: https://isitonrecall.com/recall/cpsc-25058-netzero-usa-recalls-high-bay-led-light-fixtures-due-to-fire-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard — CPSC recall 25058

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Dec 5, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves High-bay LED light fixtures that were sold in white, and are typically used in commercial settings, such as warehouses and facilities with high ceilings. The fixtures include Linear High Bay fixtures with 110, 160, 220 and 320 watts. The following model numbers are included in this recall: NZ 9110.3, NZ 9110.4, NZ-9110.5, NZ 9160.3, 9160.4, NZ 9220.3, NZ 9220.4, NZ 9220.5, NZ 9321.3, NZ9321.3, NZ 9321.4, NZ 9321.5. The model name and number can be found on a label on the back of the recalled fixtures.
- **Reason**: The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch fire, posing a fire hazard.
- **Classification**: Not supplied
- **Recalling firm**: NetZero USA Holdings Inc., of Alpharetta, Georgia
- **Quantity**: About 13,000
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 25058

[Open the official record](https://www.cpsc.gov/Recalls/2025/NetZero-USA-Recalls-High-Bay-LED-Light-Fixtures-Due-to-Fire-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Dec 5, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the High Bay LED light fixture that shows any sign of a loose LED board or discoloration of the lens and turn the circuit off. Customers can contact NetZero USA to schedule a free inspection and on-site repair to replace the plastic pins or replace the LED board. NetZero is contacting all known purchasers.

[Read the current instructions](https://www.cpsc.gov/Recalls/2025/NetZero-USA-Recalls-High-Bay-LED-Light-Fixtures-Due-to-Fire-Hazard)

### Contact in the notice

NetZero USA toll-free at 888-326-2220 from 9 a.m. to 5 p.m. ET. Monday through Friday, email at recall@netzero-usa.com, or online at https://netzero-usa.com/recall or at http://www.netzero-usa.com and click on "Recalls" in the middle of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [NetZero USA Holdings Inc., of Alpharetta, Georgia records](https://isitonrecall.com/brand/netzero-usa-holdings-inc-of-alpharetta-georgia/)