---
title: "Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards — CPSC recall 25052 | Is It on Recall"
description: "The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider."
url: https://isitonrecall.com/recall/cpsc-25052-segway-recalls-segway-ninebot-p100-kickscooters-due-to-fall-and-injury-hazards/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards — CPSC recall 25052

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Nov 21, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds.
- **Reason**: The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.
- **Classification**: Not supplied
- **Recalling firm**: Segway Inc., of Los Angeles
- **Quantity**: About 1,400
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 25052

[Open the official record](https://www.cpsc.gov/Recalls/2025/Segway-Recalls-Segway-Ninebot-P100-KickScooters-Due-to-Fall-and-Injury-Hazards)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Nov 21, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly.

[Read the current instructions](https://www.cpsc.gov/Recalls/2025/Segway-Recalls-Segway-Ninebot-P100-KickScooters-Due-to-Fall-and-Injury-Hazards)

### Contact in the notice

Segway toll-free at 866-473-4929 from 5:30 a.m. to 5 p.m. PT Monday through Friday, by email at recall@segway.com, or online at https://service.segway.com/recall, or www.segway.com and click on "Recall Center" at the bottom of the page for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Segway Inc., of Los Angeles records](https://isitonrecall.com/brand/segway-inc-of-los-angeles/)