---
title: "woom Bikes USA Recalls Children's OFF, OFF AIR and ORIGINAL 6 Bicycles Due to... — CPSC recall 25043 | Is It on Recall"
description: "The crank can break, due to fatigue fractures, causing the rider to lose control, posing fall and crash hazards."
url: https://isitonrecall.com/recall/cpsc-25043-woom-bikes-usa-recalls-children-s-off-off-air-and-original-6-bicycles-due-to-fall-and-crash-hazards/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# woom Bikes USA Recalls Children's OFF, OFF AIR and ORIGINAL 6 Bicycles Due to Fall and Crash Hazards — CPSC recall 25043

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Nov 14, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves the ORIGINAL 6 bicycles from model years 2016 to 2020 and OFF 5 & OFF AIR 5 and OFF 6 & OFF AIR 6 bicycles from model years 2019 to 2020. The bikes are designed for children between 10 and 14 years old. "woom" is displayed on the sides of the downtube in white letters. It is also visible on the front of the headtube. The ORIGINAL 6 bikes were sold in red, green, blue, purple, and yellow colors. The OFF mountain bikes were available in black frames with silver forks.
- **Reason**: The crank can break, due to fatigue fractures, causing the rider to lose control, posing fall and crash hazards.
- **Classification**: Not supplied
- **Recalling firm**: woom Bike USA LLC, of Austin, Texas
- **Quantity**: About 2,500
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 25043

[Open the official record](https://www.cpsc.gov/Recalls/2025/woom-Bikes-USA-Recalls-Childrens-OFF-OFF-AIR-and-ORIGINAL-6-Bicycles-Due-to-Fall-and-Crash-Hazards)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Nov 14, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should immediately stop using the recalled bicycles and contact woom bikes USA for instructions on how to get a free replacement crankset. Consumers can use the online crank checker tool found at woom.com to determine if their bicycle is affected by the recall. Consumers with affected cranksets will be sent a free replacement that must be installed by a bike repair technician at their preferred bike shop. Reimbursement in the way of a check will be issued for the consumer's crank replacement expense upon submission of the repair receipt. All known purchasers are being contacted directly by woom.

[Read the current instructions](https://www.cpsc.gov/Recalls/2025/woom-Bikes-USA-Recalls-Childrens-OFF-OFF-AIR-and-ORIGINAL-6-Bicycles-Due-to-Fall-and-Crash-Hazards)

### Contact in the notice

woom Bikes USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT, Monday through Friday, or email at productsafetyUS@woom.com, or online at https://faq.us.woombikes.com/category/88-recall-notice or www.woom.com/en\_US/ and click on "Safety and Recalls" at the bottom of the page and to register for the recall using the online crank checker tool.

## Related records

[Bicycles records](https://isitonrecall.com/product/bicycles/) [Sports and outdoors records](https://isitonrecall.com/category/sports-and-outdoors/) [woom Bike USA LLC, of Austin, Texas records](https://isitonrecall.com/brand/woom-bike-usa-llc-of-austin-texas/)