---
title: "Johnson Health Tech North America Expands Recall of Matrix T1 and T3 Commerci... — CPSC recall 24743 | Is It on Recall"
description: "The power cord can become loose from the treadmill's power socket, posing a fire hazard."
url: https://isitonrecall.com/recall/cpsc-24743-johnson-health-tech-north-america-expands-recall-of-matrix-t1-and-t3-commercial-treadmills-due-to-fi/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Johnson Health Tech North America Expands Recall of Matrix T1 and T3 Commercial Treadmills Due to Fire Hazard (Recall... — CPSC recall 24743

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Apr 11, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves the Matrix Fitness T1xe, T3x, and T3xm treadmills. The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and a straight power cord with no power cord bracket. Matrix is printed on the treadmill console masts. The model name and the serial number are located on the connecting bar at the bottom of the machine near the power socket. The serial number is composed of the letters TM, a three-digit model number, the manufacture date in YY/MM format followed by a five-digit serial. The recalled treadmills were manufactured from March 2018 through January 2024. MODEL NAME MODEL NUMBER SERIAL NUMBER T1xe TM522 TM5221803xxxxx T3x TM523 TM5231906xxxxx T3xm TM725 TM7251902xxxxx
- **Reason**: The power cord can become loose from the treadmill's power socket, posing a fire hazard.
- **Classification**: Not supplied
- **Recalling firm**: Johnson Health Tech North America Inc., of Cottage Grove, Wis.
- **Quantity**: About 9,700 (About 19,900 were previously recalled in January 2022)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 24743

[Open the official record](https://www.cpsc.gov/Recalls/2024/Johnson-Health-Tech-North-America-Expands-Recall-of-Matrix-T1-and-T3-Commercial-Treadmills-Due-to-Fire-Hazard-Recall-Alert)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Apr 11, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Exercise facilities should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If the bracket is not already installed, facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket or to order a power cord bracket for self-installation. Johnson Health Tech North America is contacting all known purchasers directly.

[Read the current instructions](https://www.cpsc.gov/Recalls/2024/Johnson-Health-Tech-North-America-Expands-Recall-of-Matrix-T1-and-T3-Commercial-Treadmills-Due-to-Fire-Hazard-Recall-Alert)

### Contact in the notice

Johnson Health Tech North America toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at reworks@johnsonfit.com, or online at https://matrixfitness.com/us/eng/recalls or at www.matrixfitness.com and click on "Recalls" for more information.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Johnson Health Tech North America Inc., of Cottage Grove, Wis. records](https://isitonrecall.com/brand/johnson-health-tech-north-america-inc-of-cottage-grove-wis/)