---
title: "Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert) — CPSC recall 24732 | Is It on Recall"
description: "The window's sash can detach from the frame and fall, posing an injury hazard to consumers."
url: https://isitonrecall.com/recall/cpsc-24732-pella-recalls-casement-windows-due-to-injury-hazard-recall-alert/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert) — CPSC recall 24732

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Dec 21, 2023. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
- **Reason**: The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
- **Classification**: Not supplied
- **Recalling firm**: Pella Corporation, of Pella, Iowa
- **Quantity**: About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico)
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 24732

[Open the official record](https://www.cpsc.gov/Recalls/2024/Pella-Recalls-Casement-Windows-Due-to-Injury-Hazard-Recall-Alert)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Dec 21, 2023

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.

[Read the current instructions](https://www.cpsc.gov/Recalls/2024/Pella-Recalls-Casement-Windows-Due-to-Injury-Hazard-Recall-Alert)

### Contact in the notice

Pella toll-free at 888-276-7624 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.pella.com and click on "Recall Notice" for more information, or at www.PellaHingeRecall.expertinquiry.com to check the serial number to see if the window is included in the recall.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Pella Corporation, of Pella, Iowa records](https://isitonrecall.com/brand/pella-corporation-of-pella-iowa/)