---
title: "Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard — CPSC recall 24335 | Is It on Recall"
description: "Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard."
url: https://isitonrecall.com/recall/cpsc-24335-samsung-recalls-slide-in-electric-ranges-due-to-fire-hazard/
updated: 2026-10-01
site: "Is It on Recall"
language: en
---

[Recall archive](https://isitonrecall.com/archives/) / CPSC

# Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard — CPSC recall 24335

Published notice; closure not supplied

The CPSC record supplies a notice and remedy, not a current closure determination.

Source date Aug 8, 2024. Retrieved Oct 1, 2026. Last updated Oct 1, 2026.

Archive changed Oct 1, 2026. USDA FSIS records are unavailable; [check FSIS directly](https://www.fsis.usda.gov/recalls). [Source coverage and dates](https://isitonrecall.com/sources/).

## What the record says

- **Product**: This recall involves Samsung Electric Slide-In Ranges with the model numbers below. The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven. Recalled Model Numbers NE58K9430SS/AA NE58N9430SG/AA NE58R9431SG/AA NE58R9431SS/AA NE58R9431ST/AA NE58F9500SS/AA NE58K9500SG/AA NE58F9710WS/AA NE58K9850WS/AA NE58K9850WG/AA NE58K9852WG/AA NE58H9950WS/AA NE58R9311SS/AA NE63T8111SG/AA NE63T8111SS/AA NE63T8311SG/AA NE63T8311SS/AA NE63BG8315SSAA NE63CB831512AA NE63BB851112AA NE63T8511SG/AA NE63T8511SS/AA NE63T8511ST/AA NE63A8711QN/AA NE63BB871112AA NE63T8711SG/AA NE63T8711SS/AA NE63T8711ST/AA NE63T8751SG/AA NE63T8751SS/AA
- **Reason**: Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.
- **Classification**: Not supplied
- **Recalling firm**: Samsung Electronics America Inc., of Ridgefield Park, N.J.
- **Quantity**: About 1,120,905
- **Agency-reported status**: Published recall notice
- **Source record identifier**: 24335

[Open the official record](https://www.cpsc.gov/Recalls/2024/Samsung-Recalls-Slide-In-Electric-Ranges-Due-to-Fire-Hazard)

## Lot and product identifiers

| Label field | Details supplied by the agency |
| --- | --- |
| Lot, code or applicability | Read the product description and official photos for model and lot identifiers. |

Match all identifying details in the current notice. A brand name alone is not enough.

## Distribution

Not supplied

No US distribution state could be established from this record. Check the official notice.

## Dates in the source

- **Last publish date**: Aug 8, 2024

FDA company pages use the listing date; enforcement records use initiation dates; CPSC uses recall date; NHTSA uses report-received date. These dates are not interchangeable.

## What to do next

Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.

[Read the current instructions](https://www.cpsc.gov/Recalls/2024/Samsung-Recalls-Slide-In-Electric-Ranges-Due-to-Fire-Hazard)

### Contact in the notice

Samsung toll-free at 833-775-0120 from 9 a.m. to 8 p.m. ET Monday through Friday, email at rangesupport@sea.samsung.com, or at samsung.com/us/support/range-knob-kit to request free knob locks.

## Related records

[Other consumer products records](https://isitonrecall.com/category/other-consumer-products/) [Samsung Electronics America Inc., of Ridgefield Park, N.J. records](https://isitonrecall.com/brand/samsung-electronics-america-inc-of-ridgefield-park-n-j/)